Insurance Agent/CSR

Join the Amtex Insurance Family

Build a Career, Not Just a Job

Looking for a fresh start and a place where you can truly grow? Amtex Insurance is looking for motivated, bilingual (Spanish/English) individuals who want  a career with real support and long-term opportunity.

Founded over 25 years ago, Amtex Insurance has grown into one of Texas’ largest independent insurance agencies, with 85+ locations across the state. Despite our growth, we’ve never lost what makes us different: we’re a family-oriented company built on people, community, and trust.

When you join Amtex, you’re joining a team that invests in you. We offer in-person training, hands-on support, and clear paths for advancement, even if you have no prior insurance experience.

Why Work at Amtex Insurance?

At Amtex, we believe great service starts with a great team. That’s why we focus on creating a workplace where employees feel supported, valued, and motivated to grow.

What makes Amtex different:

• 85+ locations across Texas

• Family-oriented, supportive culture

• In-person training and ongoing coaching

• Real opportunities for growth and advancement

• Holiday parties, team celebrations, and company events

• Community involvement and local outreach

• Bilingual-friendly work environment

Many of our team members have built long-term careers at Amtex, growing from entry-level roles into leadership and management positions.

Position Overview: Insurance Customer Service & Sales Representative

As part of the Amtex Insurance team, you’ll work directly with customers to help them protect what matters most. This role combines customer service, sales support, and relationship building in a fast-paced, team-driven environment.

Responsibilities include:

• Assisting customers with auto insurance inquiries related to coverage, billing, and claims

• Processing policy changes, renewals, endorsements, and cancellations accurately

• Providing quotes for new and existing customers following company and underwriting guidelines

• Educating clients on coverage options to ensure proper protection

• Maintaining detailed and accurate records of customer interactions and follow-ups

• Collaborating with underwriters, agents, and team members to resolve customer needs efficiently

• Staying up to date on industry regulations, company policies, and available products

• Handling inbound calls professionally and making outbound follow-up calls on leads

• Identifying customer needs and offering tailored insurance solutions

• Upselling and cross-selling products when appropriate to maximize customer satisfaction

• Ensuring compliance with company policies and data protection requirements

What We’re Looking For

We’re looking for team players who care about helping people and want to build a future with us.

Qualifications:

• Active Texas Limited Lines Auto Insurance License (or ability to obtain upon hire)

• Bilingual (English/Spanish) required

• Must be 18 years or older

• Previous experience in auto insurance sales or customer service preferred, but not required

• Strong communication skills and a customer-first mindset

• Ability to multitask and work efficiently in a fast-paced environment

Benefits & Perks

We take care of our team so they can take care of our customers.

Benefits include:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Supplemental Insurance

• Paid training and ongoing support

• Company events, holiday parties, and team celebrations

Ready to Grow With Amtex?

If you’re looking for a company where you’re supported, trained, and given real opportunities to grow, Amtex Insurance is the place to build your career.

👉 Apply today and become part of a company that feels like family.