Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims.
● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently.
● Provide quotes for new and existing customers following company and underwriting guidelines.
● Educate clients on available coverage options to ensure they are properly protected.
● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups.
● Collaborate with underwriters, agents, and team members to resolve customer needs quickly.
● Stay updated on industry regulations, company policies, and available products.
● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries.
● Identify customer needs and concerns, offering solutions that best fit their situation.
● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction.
● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.
Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire).
● Bilingual (English/Spanish) required.
● Must be 18 years of age or older.
● Previous experience in auto insurance sales or customer service preferred.
● Strong communication skills and a customer-first approach.
● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Benefits:
● Medical Insurance
● Dental Insurance
● Vision Insurance
● Life Insurance
● Supplemental Insurance
Job Features
| Job Category | Customer Service |
Spanish 
English