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Careers at Amtex Insurance

Build a Career That Grows With You

At Amtex Insurance, we’re a growing family of professionals dedicated to helping communities across Texas protect what matters most.

With 25+ years of experience and 85+ locations statewide, Amtex Insurance offers real career opportunities for people who want stability, growth, and purpose in the insurance industry.

Whether you’re experienced in insurance or just starting your career, we provide training, support, and advancement opportunities to help you succeed.

District Manager – Auto Insurance & Sales

Full Time

Austin

Posted 10 months ago

We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional customer service, operational efficiency, and consistent achievement of performance goals. The ideal candidate is a proactive leader who thrives in a fast-paced environment, excels in team development, and maintains a strong focus on customer satisfaction and operational excellence. Position Overview: ● Supervise daily operations across multiple locations to ensure alignment with company goals and standards. ● Screen, interview, and onboard new agents to build a motivated, high-performing team. ● Foster a collaborative, respectful, and professional work culture centered on exceptional customer service. ● Provide timely performance evaluations and implement improvement plans as needed. ● Monitor attendance, punctuality, and employee conduct to ensure compliance with HR policies and procedures. ● Proactively address and resolve escalated customer concerns to maintain customer loyalty and satisfaction. ● Conduct regular site visits and inspections to ensure adherence to brand standards, policies, and regulatory guidelines. ● Collaborate with upper management to analyze KPIs, develop strategic plans, and report on district performance. ● Identify opportunities for operational improvements and implement best practices across locations. ● Act as a liaison between corporate leadership and field employees, ensuring clear and consistent communication. Qualifications: ● Bilingual in English and Spanish is required. ● Exceptional leadership and team-building skills with a hands-on, approachable management style. ● Strong interpersonal, organizational, and problem-solving abilities. ● Ability to analyze data and make decisions to improve performance and profitability. ● Must be flexible, detail-oriented, and capable of managing priorities in a dynamic environment. ● Proficiency with common business software (e.g., Microsoft Office, scheduling tools, etc.). Benefits: ● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

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Insurance Agent/CSR

Full Time

Seguin

Posted 10 months ago

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.