Job Posts

JOIN OUR TEAM!

Please note: All of our positions are in-office

We do not offer remote work

At Amtex Insurance, we provide meaningful career opportunities that reflect our commitment to excellence, teamwork, and customer care. Our employees thrive in a culture that values fresh ideas, collaboration, and the determination to turn ambition into achievement. Explore our current job openings below and take the next step in your career with us.

Full Time
Houston
Posted 2 days ago

Job Description:

We’re looking for a proactive and detail-oriented IT Support to join our team. This role combines hands-on IT support with account and billing management, customer service, and basic system maintenance. Ideal for someone who thrives on variety, problem-solving, and helping others, this position is critical to keeping both our technical operations and customer relationships running smoothly.

Key Responsibilities:

● Monitor and maintain computer systems, hardware, and networks ● Install, configure, and support hardware, software, printers, scanners, and other devices ● Provide front-line customer service support to resolve user issues and inquiries ● Troubleshoot basic hardware, software, and connectivity problems ● Perform routine maintenance and identify opportunities for system improvements ● Manage customer accounts and billing tasks, including processing updates and resolving issues ● Assist with financial data entry and help generate accurate reports ● Communicate effectively with vendors, clients, and internal teams ● Test, evaluate, and help implement new technologies ● Ensure timely response to service tickets and support requests

Qualifications:

● Bilingual English/Spanish (required) ● 1+ year of Help Desk or IT support experience (Preferred) ● 1+ year of experience with Windows environments (Preferred) ● Experience or familiarity with account/billing systems (Preferred) ● Basic maintenance understanding and troubleshooting ● Strong communication and customer service skills ● Solid troubleshooting and problem-solving abilities ● Willingness to travel up to 100% (Preferred)

Why Join Us?

● A dynamic and supportive work environment ● Opportunities for cross-functional experience in IT and business operations ● The chance to grow your skills while making a real impact every day

Job Features

Job CategoryIT & Systems

Job Description: We’re looking for a proactive and detail-oriented IT Support to join our team. This role combines hands-on IT support with account and billing management, customer service, and basi...

Full Time
Waco
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
Fort Worth
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
San Juan
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
Edinburg
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
McAllen
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
Lubbock
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
Harlingen
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
Port Arthur
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
Porter
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
Katy
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
Eagle Pass
Posted 3 days ago
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide full training, a supportive team, and real growth opportunities.

Position Overview:

● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.

Qualifications:

● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Benefits:

● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance

Job Features

Job CategoryCustomer Service

Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...

Full Time
Waco
Posted 4 days ago
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional customer service, operational efficiency, and consistent achievement of performance goals. The ideal candidate is a proactive leader who thrives in a fast-paced environment, excels in team development, and maintains a strong focus on customer satisfaction and operational excellence.   Position Overview: ● Supervise daily operations across multiple locations to ensure alignment with company goals and standards. ● Screen, interview, and onboard new agents to build a motivated, high-performing team. ● Foster a collaborative, respectful, and professional work culture centered on exceptional customer service. ● Provide timely performance evaluations and implement improvement plans as needed. ● Monitor attendance, punctuality, and employee conduct to ensure compliance with HR policies and procedures. ● Proactively address and resolve escalated customer concerns to maintain customer loyalty and satisfaction. ● Conduct regular site visits and inspections to ensure adherence to brand standards, policies, and regulatory guidelines. ● Collaborate with upper management to analyze KPIs, develop strategic plans, and report on district performance. ● Identify opportunities for operational improvements and implement best practices across locations. ● Act as a liaison between corporate leadership and field employees, ensuring clear and consistent communication.   Qualifications: ● Bilingual in English and Spanish is required. ● Exceptional leadership and team-building skills with a hands-on, approachable management style. ● Strong interpersonal, organizational, and problem-solving abilities. ● Ability to analyze data and make decisions to improve performance and profitability. ● Must be flexible, detail-oriented, and capable of managing priorities in a dynamic environment. ● Proficiency with common business software (e.g., Microsoft Office, scheduling tools, etc.).   Benefits: ● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance    

Job Features

Job CategoryManagement

We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional custom...

Full Time
Houston
Posted 2 months ago
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional customer service, operational efficiency, and consistent achievement of performance goals. The ideal candidate is a proactive leader who thrives in a fast-paced environment, excels in team development, and maintains a strong focus on customer satisfaction and operational excellence.   Position Overview: ● Supervise daily operations across multiple locations to ensure alignment with company goals and standards. ● Screen, interview, and onboard new agents to build a motivated, high-performing team. ● Foster a collaborative, respectful, and professional work culture centered on exceptional customer service. ● Provide timely performance evaluations and implement improvement plans as needed. ● Monitor attendance, punctuality, and employee conduct to ensure compliance with HR policies and procedures. ● Proactively address and resolve escalated customer concerns to maintain customer loyalty and satisfaction. ● Conduct regular site visits and inspections to ensure adherence to brand standards, policies, and regulatory guidelines. ● Collaborate with upper management to analyze KPIs, develop strategic plans, and report on district performance. ● Identify opportunities for operational improvements and implement best practices across locations. ● Act as a liaison between corporate leadership and field employees, ensuring clear and consistent communication.   Qualifications: ● Bilingual in English and Spanish is required. ● Exceptional leadership and team-building skills with a hands-on, approachable management style. ● Strong interpersonal, organizational, and problem-solving abilities. ● Ability to analyze data and make decisions to improve performance and profitability. ● Must be flexible, detail-oriented, and capable of managing priorities in a dynamic environment. ● Proficiency with common business software (e.g., Microsoft Office, scheduling tools, etc.).   Benefits: ● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance    

Job Features

Job CategoryManagement

We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional custom...

Full Time
Austin
Posted 2 months ago
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional customer service, operational efficiency, and consistent achievement of performance goals. The ideal candidate is a proactive leader who thrives in a fast-paced environment, excels in team development, and maintains a strong focus on customer satisfaction and operational excellence.   Position Overview: ● Supervise daily operations across multiple locations to ensure alignment with company goals and standards. ● Screen, interview, and onboard new agents to build a motivated, high-performing team. ● Foster a collaborative, respectful, and professional work culture centered on exceptional customer service. ● Provide timely performance evaluations and implement improvement plans as needed. ● Monitor attendance, punctuality, and employee conduct to ensure compliance with HR policies and procedures. ● Proactively address and resolve escalated customer concerns to maintain customer loyalty and satisfaction. ● Conduct regular site visits and inspections to ensure adherence to brand standards, policies, and regulatory guidelines. ● Collaborate with upper management to analyze KPIs, develop strategic plans, and report on district performance. ● Identify opportunities for operational improvements and implement best practices across locations. ● Act as a liaison between corporate leadership and field employees, ensuring clear and consistent communication.   Qualifications: ● Bilingual in English and Spanish is required. ● Exceptional leadership and team-building skills with a hands-on, approachable management style. ● Strong interpersonal, organizational, and problem-solving abilities. ● Ability to analyze data and make decisions to improve performance and profitability. ● Must be flexible, detail-oriented, and capable of managing priorities in a dynamic environment. ● Proficiency with common business software (e.g., Microsoft Office, scheduling tools, etc.).   Benefits: ● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental Insurance    

Job Features

Job CategoryManagement

We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional custom...

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