District Manager – Auto Insurance & Sales

We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional customer service, operational efficiency, and consistent achievement of performance goals. The ideal candidate is a proactive leader who thrives in a fast-paced environment, excels in team development, and maintains a strong focus on customer satisfaction and operational excellence.

Position Overview:

● Supervise daily operations across multiple locations to ensure alignment with company goals and standards.
● Screen, interview, and onboard new agents to build a motivated, high-performing team.
● Foster a collaborative, respectful, and professional work culture centered on exceptional customer service.
● Provide timely performance evaluations and implement improvement plans as needed.
● Monitor attendance, punctuality, and employee conduct to ensure compliance with HR policies and procedures.
● Proactively address and resolve escalated customer concerns to maintain customer loyalty and satisfaction.
● Conduct regular site visits and inspections to ensure adherence to brand standards, policies, and regulatory guidelines.
● Collaborate with upper management to analyze KPIs, develop strategic plans, and report on district performance.
● Identify opportunities for operational improvements and implement best practices across locations.
● Act as a liaison between corporate leadership and field employees, ensuring clear and consistent communication.

Qualifications:

● Bilingual in English and Spanish is required.
● Exceptional leadership and team-building skills with a hands-on, approachable management style.

● Strong interpersonal, organizational, and problem-solving abilities.
● Ability to analyze data and make decisions to improve performance and profitability.
● Must be flexible, detail-oriented, and capable of managing priorities in a dynamic environment.
● Proficiency with common business software (e.g., Microsoft Office, scheduling tools, etc.).

Benefits:
● Medical Insurance
● Dental Insurance
● Vision Insurance
● Life Insurance
● Supplemental Insurance