Job Archives
Job Description:
We’re looking for a proactive and detail-oriented IT Support to join our team. This role combines hands-on IT support with account and billing management, customer service, and basic system maintenance. Ideal for someone who thrives on variety, problem-solving, and helping others, this position is critical to keeping both our technical operations and customer relationships running smoothly.Key Responsibilities:
● Monitor and maintain computer systems, hardware, and networks ● Install, configure, and support hardware, software, printers, scanners, and other devices ● Provide front-line customer service support to resolve user issues and inquiries ● Troubleshoot basic hardware, software, and connectivity problems ● Perform routine maintenance and identify opportunities for system improvements ● Manage customer accounts and billing tasks, including processing updates and resolving issues ● Assist with financial data entry and help generate accurate reports ● Communicate effectively with vendors, clients, and internal teams ● Test, evaluate, and help implement new technologies ● Ensure timely response to service tickets and support requestsQualifications:
● Bilingual English/Spanish (required) ● 1+ year of Help Desk or IT support experience (Preferred) ● 1+ year of experience with Windows environments (Preferred) ● Experience or familiarity with account/billing systems (Preferred) ● Basic maintenance understanding and troubleshooting ● Strong communication and customer service skills ● Solid troubleshooting and problem-solving abilities ● Willingness to travel up to 100% (Preferred)Why Join Us?
● A dynamic and supportive work environment ● Opportunities for cross-functional experience in IT and business operations ● The chance to grow your skills while making a real impact every dayJob Features
| Job Category | IT & Systems |
Job Description: We’re looking for a proactive and detail-oriented IT Support to join our team. This role combines hands-on IT support with account and billing management, customer service, and basi...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed.
We provide full training, a supportive team, and real growth opportunities.
Position Overview:
● Assist customers with inquiries related to auto insurance policies, including coverage, billing, and claims. ● Process policy changes, renewals, endorsements, and cancellations accurately and efficiently. ● Provide quotes for new and existing customers following company and underwriting guidelines. ● Educate clients on available coverage options to ensure they are properly protected. ● Maintain detailed and accurate records of customer interactions, transactions, and follow-ups. ● Collaborate with underwriters, agents, and team members to resolve customer needs quickly. ● Stay updated on industry regulations, company policies, and available products. ● Answer incoming calls professionally and initiate outbound calls to follow up on leads and inquiries. ● Identify customer needs and concerns, offering solutions that best fit their situation. ● Upsell and cross-sell products and services where appropriate to maximize customer satisfaction. ● Ensure compliance with company policies, procedures, and regulatory requirements, especially regarding data protection.Qualifications:
● Active Texas Limited Lines Auto Insurance License required (or ability to obtain upon hire). ● Bilingual (English/Spanish) required. ● Must be 18 years of age or older. ● Previous experience in auto insurance sales or customer service preferred. ● Strong communication skills and a customer-first approach. ● Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.Benefits:
● Medical Insurance ● Dental Insurance ● Vision Insurance ● Life Insurance ● Supplemental InsuranceJob Features
| Job Category | Customer Service |
Looking for a fresh start? Amtex Insurance is hiring! We’re growing fast and looking for motivated, bilingual (Spanish/English) team members to join us—no insurance experience needed. We provide f...
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional customer service, operational efficiency, and consistent achievement of performance goals. The ideal candidate is a proactive leader who thrives in a fast-paced environment, excels in team development, and maintains a strong focus on customer satisfaction and operational excellence.
Position Overview:
● Supervise daily operations across multiple locations to ensure alignment with company goals and standards.
● Screen, interview, and onboard new agents to build a motivated, high-performing team.
● Foster a collaborative, respectful, and professional work culture centered on exceptional customer service.
● Provide timely performance evaluations and implement improvement plans as needed.
● Monitor attendance, punctuality, and employee conduct to ensure compliance with HR policies and procedures.
● Proactively address and resolve escalated customer concerns to maintain customer loyalty and satisfaction.
● Conduct regular site visits and inspections to ensure adherence to brand standards, policies, and regulatory guidelines.
● Collaborate with upper management to analyze KPIs, develop strategic plans, and report on district performance.
● Identify opportunities for operational improvements and implement best practices across locations.
● Act as a liaison between corporate leadership and field employees, ensuring clear and consistent communication.
Qualifications:
● Bilingual in English and Spanish is required.
● Exceptional leadership and team-building skills with a hands-on, approachable management style.
● Strong interpersonal, organizational, and problem-solving abilities.
● Ability to analyze data and make decisions to improve performance and profitability.
● Must be flexible, detail-oriented, and capable of managing priorities in a dynamic environment.
● Proficiency with common business software (e.g., Microsoft Office, scheduling tools, etc.).
Benefits:
● Medical Insurance
● Dental Insurance
● Vision Insurance
● Life Insurance
● Supplemental Insurance
Job Features
| Job Category | Management |
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional custom...
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional customer service, operational efficiency, and consistent achievement of performance goals. The ideal candidate is a proactive leader who thrives in a fast-paced environment, excels in team development, and maintains a strong focus on customer satisfaction and operational excellence.
Position Overview:
● Supervise daily operations across multiple locations to ensure alignment with company goals and standards.
● Screen, interview, and onboard new agents to build a motivated, high-performing team.
● Foster a collaborative, respectful, and professional work culture centered on exceptional customer service.
● Provide timely performance evaluations and implement improvement plans as needed.
● Monitor attendance, punctuality, and employee conduct to ensure compliance with HR policies and procedures.
● Proactively address and resolve escalated customer concerns to maintain customer loyalty and satisfaction.
● Conduct regular site visits and inspections to ensure adherence to brand standards, policies, and regulatory guidelines.
● Collaborate with upper management to analyze KPIs, develop strategic plans, and report on district performance.
● Identify opportunities for operational improvements and implement best practices across locations.
● Act as a liaison between corporate leadership and field employees, ensuring clear and consistent communication.
Qualifications:
● Bilingual in English and Spanish is required.
● Exceptional leadership and team-building skills with a hands-on, approachable management style.
● Strong interpersonal, organizational, and problem-solving abilities.
● Ability to analyze data and make decisions to improve performance and profitability.
● Must be flexible, detail-oriented, and capable of managing priorities in a dynamic environment.
● Proficiency with common business software (e.g., Microsoft Office, scheduling tools, etc.).
Benefits:
● Medical Insurance
● Dental Insurance
● Vision Insurance
● Life Insurance
● Supplemental Insurance
Job Features
| Job Category | Management |
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional custom...
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional customer service, operational efficiency, and consistent achievement of performance goals. The ideal candidate is a proactive leader who thrives in a fast-paced environment, excels in team development, and maintains a strong focus on customer satisfaction and operational excellence.
Position Overview:
● Supervise daily operations across multiple locations to ensure alignment with company goals and standards.
● Screen, interview, and onboard new agents to build a motivated, high-performing team.
● Foster a collaborative, respectful, and professional work culture centered on exceptional customer service.
● Provide timely performance evaluations and implement improvement plans as needed.
● Monitor attendance, punctuality, and employee conduct to ensure compliance with HR policies and procedures.
● Proactively address and resolve escalated customer concerns to maintain customer loyalty and satisfaction.
● Conduct regular site visits and inspections to ensure adherence to brand standards, policies, and regulatory guidelines.
● Collaborate with upper management to analyze KPIs, develop strategic plans, and report on district performance.
● Identify opportunities for operational improvements and implement best practices across locations.
● Act as a liaison between corporate leadership and field employees, ensuring clear and consistent communication.
Qualifications:
● Bilingual in English and Spanish is required.
● Exceptional leadership and team-building skills with a hands-on, approachable management style.
● Strong interpersonal, organizational, and problem-solving abilities.
● Ability to analyze data and make decisions to improve performance and profitability.
● Must be flexible, detail-oriented, and capable of managing priorities in a dynamic environment.
● Proficiency with common business software (e.g., Microsoft Office, scheduling tools, etc.).
Benefits:
● Medical Insurance
● Dental Insurance
● Vision Insurance
● Life Insurance
● Supplemental Insurance
Job Features
| Job Category | Management |
We are seeking a dedicated and experienced Bilingual District Manager to oversee multiple locations. This high-impact role is responsible for training, managing agents, and ensuring exceptional custom...
